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Care. The words "Thank You" show that you appreciate your employees' efforts, and this is important because appreciation is the number one thing that employees want from management. Since people often hear things differently, and they may be hesitant to ask you to explain what you said, you should ask, "Did I explain this clearly?" This will confirm that people understood you. You can decrease the tension associated with conflict if you always ask, "What is best for the company?" This gives people a different perspective on your requests, and they will be less likely to take any conflict personally. Even though most of your workplace communications will been.
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